Whether you're interested in a career in emergency dispatch or have been a dispatcher for several years, this book will give you the tools you need to be successful. It's Not Your Emergency features sections on the hiring and testing process and valuable skills you will need once you are on the phone. The author blends his years of experience as a martial arts instructor with his time as a 911 dispatcher with a discussion on Zen and 911 dispatching as well as a selection of stories from actual 911 calls to let you know what to expect as a dispatcher. A valuable resource for police, medical and fire dispatchers alike.
eBook details
Title: It's Not Your Emergency: The Guide To 911 Dispatch
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